replace and return policy

In case of shortage of demand:

The missing order is sent by the Al Alamiya for Yemeni spices store and honey after verifying the shortage by the customer.

In case of increased demand:

The customer contacts the store's technical support,

and the technical support sends a return policy to the customer to deliver it to the shipping company specified by the store,

and the store bears the full cost of the return.

In the event of replacment and returning a product:

Products can be exchanged and returned within a maximum of 3 days from the customer receiving the product, provided that:

1- It must be in its original condition.

2- The customer bears the return costs.

3- Products can be replaced with others products that the value is equal or greater, and the customer will bear the difference in the invoice in the event of an increase.

If a wrong or different product arrives:

The Al Alamiya for Yemeni spices and honey store is responsible for the process of recovering the product for free and delivering the correct product,

 provided that the product is in the same original condition that the customer received it without damage or damage.